General FAQ

What is a Board-certified Veterinary Specialist?

In addition to completing undergraduate training and four years of veterinary school, Board-certified Veterinary Specialists are similar to their human medical counterparts in that they have completed an internship and residency in their specialized field (an additional 3-5 years training). In addition to this extensive training, a Board-certified Veterinary Specialist must pass rigorous examinations to achieve Board certification. Specialists certified by the ACVIM (American College of Veterinary Internal Medicine) bring a greater understanding in the areas of internal medicine, cardiology, oncology, and neurology.

Why is my veterinarian referring my pet to a specialist?

Your pet’s veterinarian may want assistance with a difficult problem concerning your pet. A Specialist has specific training that allows in depth knowledge of the unusual and uncommon in both large and small animals. They may also have diagnostic equipment not generally used by your family veterinarian.

Will my pet be sedated during the appointment?

Sedation is typically only needed to complete certain specific tests or therapies and is not considered a routine part of an evaluation. If sedation is deemed necessary this will be discussed with you in detail prior to being administered to your pet.

Can I stay with my pet during the evaluation?

Unfortunately, we cannot allow you to stay with your pet during procedures but we are extremely aware of the stress and fear your pet may feel at the veterinarian’s office. We treat your pet as if they were our own and make every effort to help your pet feel safe and comfortable.

Are consultations with the specialists available prior to the initial exam?

The doctor is available to speak to your referring veterinarian prior to the appointment but without first examining the patient the specialist cannot answer specific questions regarding your p

Is follow-up care through the specialist or my veterinarian?

Depending on your pet’s condition, there may be recheck appointments with our specialists that are necessary to ensure the best therapy for your pet. Our specialists will address any issues that arise related to the condition your pet was referred for while your general veterinarian will continue routine and other care. Our specialists will work together with your regular veterinarian to ensure the best possible care for your pet.

Do I have to have a referral?

A referral from your veterinarian is strongly recommended.

Will my veterinarian receive a report?

A detailed report will be faxed to your veterinarian and a copy provided to you at discharge

Can my pet take medication or eat before the appointment?

Please give all medications as prescribed and your pet may eat as usual. There may be some situations where fasting is required, but you would be informed of this when the appointment is scheduled.

What method of payment do you accept?

We accept cash, personal checks (driver’s license required) and all major credit cards (AMEX, Discover, Visa, and MasterCard). We accept Chase Health Advance payment plans which can be applied for prior to or during your appointment.

We apologize for any inconvenience, but we do not accept Care Credit at this time.

Payment is due at the time of the appointment. Other payment plans are not routinely available.